Client Use Case · Hybrid AI Solution

One Agency. One AI Agent. €60,000 Avoided.

How Maxime, an expert organisational coach, resolved in hours what a manager couldn’t unlock in a month — by deploying a custom AI coaching agent for a high-potential employee in silent crisis.

35K–60K€
Costs avoided · do-nothing scenario
4x–8x
Hybrid solution ROI
€7,500
Turnkey solution cost
01

One blocked employee. A whole team feeling it.

THE CONTEXT

A high-potential employee goes through a personal event that challenges his entire value system. For 4 weeks, he circles in indecision — including whether to leave the company. His manager notices: less present, less engaged. Tension spreads to two direct colleagues. Team deliverables suffer. A silent individual crisis, slowly becoming a collective issue.

02

Three scenarios. Three orders of magnitude.

WHAT IT COST — AND WHAT IT COULD HAVE COST

Real cost · 4 weeks

~€4,000 in lost production

7 days of measurable impact: 4 days of lost production + error rework, 3 days of degraded productivity. At €580/day (billable day rate), monthly impact reached ~€4,000 — roughly one third of the employee’s productive capacity. Above McKinsey’s 20–25% disengagement benchmark, consistent with an acute episode.

Source: McKinsey Global Institute, 2022

If prolonged · 12 months

€10,000–15,000/year per disengaged employee

IBET (Mozart Consulting) puts the annual cost of one disengaged employee at €14,310 — covering absenteeism, lost productivity, presenteeism, and climate degradation. McKinsey converges: 20–25% of payroll, or €9,000–11,000 on this profile. And contagion wasn’t hypothetical: two direct colleagues already affected.

Source: IBET — Mozart Consulting · McKinsey Global Institute, 2022

If he had left · Replacement cost

€22,000–45,000 replacement cost

SHRM estimates replacement cost of a skilled employee at 50–200% of annual gross salary. On this profile, the conservative estimate gives €22,000–45,000 — excluding skills loss and ramp-up time. Combined: prolonged disengagement + departure = €35,000–60,000 over the year.

Source: SHRM — Society for Human Resource Management

Do-nothing scenario combined: prolonged disengagement + unmanaged departure = estimated total cost between €35,000 and €60,000 over the year. Against an actual incurred cost of approximately €2,000.

35–60K€

do-nothing scenario

What the AI Agent Produced

Unblocked in hours. Re-engaged beyond his original level.

The employee engages with the AI coaching agent at his own pace — up to 3 hours of reflection between a question and a response. He comes out without a firm answer, but with clarity: new doors opened, a fresh angle on his situation, out of the fog. He decides to stay and re-engage. His productivity returns to its former level — and exceeds it, because he can now project himself forward clearly. Not an answer. A recovered capacity to decide.

03

What Gallup and field data confirm

MEASURABLE GAINS

+23%

Profitability

Highly engaged organisations show +23% higher profitability vs those dominated by disengagement.

Gallup, State of the Global Workplace 2023

+18%

Productivity

+18% productivity in engaged teams. This employee now exceeds his pre-episode performance level.

Gallup, State of the Global Workplace 2023

€2,000

Actual cost incurred

Of the €35,000–60,000 do-nothing scenario, only ~€2,000 was actually lost. Early intervention absorbed the bulk of the risk.

Field measurement

THE ROI FOR A SMALL BUSINESS

€4 to €8 saved for every €1 invested

Maxime’s hybrid solution — AI coaching agent + targeted human sessions — was priced at €7,500. Against a do-nothing scenario costed between €35,000 and €60,000 (prolonged disengagement + departure + replacement), the return on investment is 4x to 8x. For a 5–15 person business with a limited budget, this is the magnitude that changes everything.

35–60K€

Costs avoided

€7,500

Hybrid solution

04

What users experienced

IN THEIR OWN WORDS

I preferred having the time to work with the AI. I didn’t want to get a time rush with a coach having to close after an hour.
The employee · After his 2-hour AI coaching session
I prefer this AI coaching tool over ChatGPT — for the power of the methodology behind it.
The employee · On what makes the difference: the methodology
05

The numbers, and where they come from.

REFERENCE DATA · 6 CROSS-CHECKED SOURCES

Gallup, State of the Global Workplace 2023
+23% profitability · +18% productivity in engaged teams
IBET — Mozart Consulting
€14,310/year per disengaged employee
McKinsey Global Institute, 2022
20–25% of payroll lost to disengagement
SHRM
50–200% of annual gross salary to replace an employee
Microsoft Work Trend Index 2023
31h/month of unproductive meetings per manager
DARES / INSEE, 2023
Reference salary Tech/Consulting: €54,000–56,000
06

Maxime Bui

About the coach

Maxime Bui, expert organisational coach✦ Powered by magif.ai

Expert Organisational Coach · AI Agent Creator on magif.ai

Maxime is an HEC-trained expert organisational coach working with small and mid-size teams on feedback culture, leadership, and collective performance. He builds custom AI coaching agents on magif.ai that encode his methodology — making expert coaching available to every employee, at any time.

Coach video (coming soon)

Could this model work for your team?

If your organisation has under 15 people and faces challenges around engagement, feedback culture, or retention — this model was built for you.

  • ✓ No technical skills required
  • ✓ GDPR compliant
  • ✓ ICF AI Standards aligned
  • ✓ Free assessment, no commitment

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