Support

Questions about your agents, your plan or the connector? Write to us and a person on the Magif team will answer.

Contact us

[email protected]

We aim to reply within 24 hours. Include the email of your Magif account and, if it is about an agent, its name, so we can help faster.

The same address handles privacy and data requests, security reports, and reports of a problematic agent response.

Connector setup guides

Use your Magif agents from the AI client you already pay for.

Frequently asked questions

What is Magif?
Magif lets coaches, trainers and consultants turn their own method and content into AI agents, then sell access to those agents to their clients. Your method stays available around the clock, and you remain the human behind every agent.
How do agents work?
An agent is an AI assistant configured from your methods and knowledge. It answers from your material, tells people they are talking to an AI, and names you as its creator. You review how it performs from your dashboard. Agents can be wrong, so their answers are guidance, not professional advice.
How do I connect Magif to ChatGPT or Claude?
Paste the Magif Connector URL into your client’s connector settings and sign in, or create your free Magif account, when asked. No card is needed to connect, and you can disconnect at any time. The step-by-step guides for ChatGPT, Claude and other clients show every screen.
What is the Connector plan?
Connector is our entry plan at €29/month, or €19/month billed yearly (€228/year). It is for people who already pay for ChatGPT or Claude and want to use their Magif agents inside that subscription. It includes up to 4 agents and 15 messages per month with MAX, the assistant that builds, configures and improves your agents. Like every paid plan, it starts with a 14-day free trial: €0 today, billed on day 14 if you keep going.
How do tokens work?
AI usage on Magif is counted in tokens. Each paid plan includes a monthly amount (about 9M tokens on Connector), and every agent reply uses some of it. If you run low, you can buy extra tokens from Token recharge in your dashboard. See pricing for the amount included in each plan.
How do I cancel or get my invoices?
You can cancel at any time from Subscriptions in your dashboard, with no commitment. Your plan stays active until the end of the current billing period. Invoices and receipts, with PDF downloads, are on the Billing page of your dashboard.
Where is my data, and how do I delete it?
Magif runs in the European Union and does not use your conversations to train AI models. From the Privacy page of your dashboard you can delete your conversations with one agent, or with all of them, in one step. To delete your whole account, email [email protected]. We verify each request before acting on it. The Trust Center and our Privacy Policy give the full detail.

Policies: Privacy Policy, Terms of Service, Cookie Policy.